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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2025

Introduction

BoosterSeat.com.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.boosterseat.com.au.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form (name, email address, message content)
  • Subscribe to our newsletter (email address)
  • Participate in surveys or promotions

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and your visit, including:

  • Browser type and version
  • Operating system
  • IP address (anonymised where possible)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support
  • To improve our website content and user experience
  • To analyse website traffic and usage patterns
  • To send newsletters and updates (only if you've opted in)
  • To detect and prevent fraud or technical issues
  • To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve our content and services
  • Provide relevant advertising

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand website usage (e.g., Google Analytics)
  • Advertising Cookies: Used to display relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Third-Party Services

We use third-party services that may collect information about you:

Google Analytics

We use Google Analytics to analyse website traffic. Google Analytics uses cookies to collect anonymised data about your visit. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Amazon Associates Program

We are a participant in the Amazon Services LLC Associates Program. When you click on product links and make purchases on Amazon, Amazon may collect information about your visit and purchases. Please refer to Amazon's Privacy Policy for more information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website (e.g., hosting providers, analytics services)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about your privacy rights, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.